General Terms

1. Operator, scope and hierarchy of documents

icterminal is a brand and restricted-access professional blockchain analytics and intelligence environment operated by the legal operator identified in the Legal Notice (the “Operator”).

These General Terms of Service (the “Terms”) govern access to and use of the icterminal website, terminal, dashboards, charts, Custom Metrics, Intelligence, Rankings, Alerts, documentation, research, publications and related technical environments (collectively, the “Service”).

Paid access is available only under a Service Agreement, Service Order or other written agreement issued by the Operator that incorporates these Terms (each, a “Service Agreement”). Where an applicable Service Agreement conflicts with these Terms, the Service Agreement prevails solely for the ordered scope. Mandatory law, including mandatory consumer law where applicable, prevails over any inconsistent provision.

2. Professional technical and analytical nature of the Service

The Service is a controlled digital environment through which the Operator makes available professional blockchain data, on-chain analytics, technical intelligence and methodology-driven outputs. Continuous delivery depends on ongoing professional work that may include blockchain data engineering, data acquisition and indexing, infrastructure operation, calculation and methodology design, testing, data validation, quality assurance, label and entity research, taxonomy management, error correction, historical recalculation and iterative improvement.

Certain features are self-directed, including chart navigation, custom metrics, wallet lookups, rankings and alert configuration. Their self-service interface does not alter the continuing professional technical work that supports the data environment. Standard terminal access does not, however, include bespoke consulting, implementation, API access, a private dashboard, a custom report, a tailored data feed, legal advice, tax advice, investment advice or any other tailored engagement unless separately agreed in a standalone written contract.

Nothing in these Terms determines the Operator’s tax, labour, corporate or social-security classification. Those matters are governed by applicable law and the actual operation of the activity.

3. Restricted access, applications and authorised users

The Service is made available through a request-access and approval process. A request, form submission, discussion, demonstration or quotation does not oblige the Operator to grant access. The Operator may approve, decline, defer, limit, suspend or revoke access where reasonably necessary for security, legal compliance, sanctions screening, capacity, data integrity, service protection, reputation or legitimate operational reasons.

Access is granted only to the named Customer and the number of named authorised users shown in the applicable Service Agreement. Credentials are personal, confidential and non-transferable. The Customer must immediately notify the Operator of suspected unauthorised access, credential compromise, unauthorised sharing, user departure or security incident.

The Customer is responsible for every use made through its credentials, except to the extent caused solely by the Operator’s breach of applicable security obligations.

Unless expressly stated otherwise in the applicable Service Agreement, each authorised user may access the Service from up to two (2) personal devices used by that same authorised user. The device limit is intended to permit ordinary professional use across personal work devices, such as a desktop computer and a laptop.

The Customer must not use device sharing, virtual machines, credential pooling, browser/session sharing, remote access arrangements or any other method to circumvent user, device or access limitations. The Operator may apply reasonable technical controls to enforce device limits, including device registration, re-authentication, session limits, device deactivation or additional verification.

Any circumvention of device limitations, credential sharing or concurrent use by unauthorised persons constitutes a material breach of these Terms.

4. Scope, catalogue evolution and change management

The Service may include Charts, a metric catalogue, Custom Metrics, Intelligence, Rankings, Alerts, documentation, support and other modules made available in the terminal. The current catalogue, data coverage, labels, resolutions, filters, formulas, visuals, user-interface components and functionality may be updated, corrected, added, removed, renamed, recalculated, restricted or retired as the Service evolves.

No public product page, screenshot, demo, roadmap, social-media post, community message, forum discussion, newsletter, presentation or technical conversation constitutes a promise that a specific metric, label, historical series, feature, alert type, export, integration or resolution will remain available for a defined period. The Operator will use reasonable efforts to avoid material adverse changes to an active paid scope without notice, but may make changes needed for security, legal compliance, methodology, data quality, third-party dependencies, maintenance, technical sustainability or service integrity.

5. Data, methodology and output limitations

The Service is an analytical tool, not an official ledger, forensic audit, legal record, proof of ownership, proof of source of funds or complete representation of the Internet Computer network. The Operator aims to maintain high-quality outputs but does not warrant that any dataset, metric, label, calculation, alert, chart, ranking, response or interpretation is complete, current, error-free, uninterrupted, timely, suitable for a particular purpose or free from defects.

External dependencies. The Service may depend on blockchain nodes, RPC endpoints, indexers, APIs, market-data sources, hosting, cloud infrastructure, communications platforms, internet connectivity, wallets, third-party software and other external systems. Data may be unavailable, delayed, incomplete, inconsistent, duplicated, reorganised, malformed, revised, missing, rate-limited, inaccessible or incorrectly transmitted.
Operational dependencies. Hardware, storage, database, software, implementation, performance, capacity, human, network, logic or operational issues may affect the Service. The Operator may need to delay, repair, reprocess, backfill, limit or suspend functions in order to protect the integrity or sustainability of the Service.
Processing delays and near real-time limitations. The Service is not a real-time data feed. Metrics, rankings, wallet intelligence, entity flows and Alerts may be subject to processing, indexing, synchronization, aggregation, validation, queueing, notification and infrastructure delays. “Near real-time”, “quasi real-time”, “live”, “current” or similar wording, where used, means that the Operator uses reasonable technical efforts to update or process data with limited delay, but does not guarantee immediate processing, continuous synchronization, exact block-level freshness, delivery within any specific timeframe, or suitability for time-sensitive trading, execution, liquidation, risk-control or automated decision-making.
UTC and closed intervals. Unless expressly stated otherwise, time series are expressed in Coordinated Universal Time (UTC). A point normally represents the start of its stated interval. The Service normally computes closed intervals only, so an interval is complete when shown. Resolution availability differs by metric and may change over time.
Methodological revisions. Historical values may be recalculated when sources change, defects are corrected, labels are added or removed, coverage improves, data is reprocessed or methodology evolves. Current values may differ from earlier screenshots, exports, publications or customer calculations.
Account-based dormancy. Internet Computer uses an account-based model. Dormancy, holding-age, reactivation, last-activity and related concepts are estimates based on account-level activity and balance logic, not UTXO-level tracking. Any metric, indicator, cohort, ranking, visualisation or Custom Metric relying on these concepts inherits that limitation.
Labels and entity metrics. Labels may derive from public information, on-chain observations, disclosed addresses, transaction patterns, counterparties, reverse analysis, heuristics, estimates, third-party sources or other analytical methods. They are not official certifications and do not prove identity, ownership, control, affiliation, beneficial ownership, legal status, source of funds or intent. Entity metrics (including exchange and node-provider metrics) are calculated only from addresses known or treated as known by the Operator at the relevant time and may omit, misattribute or later reclassify relevant wallets, entities, custodial arrangements or subaccounts.
Labels confidence indicators. Where shown, Green, Yellow and Red are qualitative confidence indicators only: Green represents comparatively higher confidence, Yellow intermediate confidence and Red lower confidence. They are not guarantees. Unless a methodology expressly states otherwise, all included confidence levels are aggregated with the same numerical weight in an entity metric.
Custom Metrics. The Customer is solely responsible for selecting inputs, filters, formula logic, assumptions, interpretation and use of Customer-created expressions. A syntactically valid expression can be economically, mathematically or methodologically unsuitable, incomplete, misleading or erroneous. The Operator does not review, validate, certify, supervise or optimise a Customer-created expression unless a separate bespoke agreement expressly says so.

6. Intelligence and Rankings limitations

Intelligence may display wallet balances, balance history, counterparty-flow visualisations, transaction lists, filters, labels and related outputs. Rankings may display large transfers, inflows, outflows, net flows, dormancy events, wallet exits, threshold crossings, entity flows and other observed behaviours. All outputs are subject to the limitations in Section 5.

High-volume wallets, wallets with very large transaction histories, broad date ranges, complex counterparty filters, large rankings or other computationally expensive queries may be slow, truncated, rate-limited, unavailable, incomplete, time out or fail. Outputs must not be treated as forensic evidence, an audit, a definitive transaction history, an AML conclusion, a source-of-funds conclusion, proof of identity or proof of ownership.

7. Alerts

Alerts are configured independently by the Customer inside the Service. The Customer is solely responsible for selecting the monitored metric, wallet, event, threshold, trend, counterparty filter, condition, Telegram bot, Slack webhook, notification channel, recipient, credentials and other parameters. The Operator does not monitor, validate, review, supervise or optimise Customer alert settings unless expressly agreed in a separate bespoke agreement.

Alerts are an automated convenience feature only. The Operator does not guarantee that an alert will be detected, generated, queued, transmitted, delivered, received, read, acted upon or delivered within a particular timeframe or at all. Notifications may fail due to customer settings, invalid/revoked tokens, webhook configuration, Telegram, Slack, email or other third-party outages, provider limits, API changes, maintenance, security actions, connectivity issues, data delays, calculation changes, service interruption or other dependencies.

8. Official Materials, no advice and conflicts of interest

These Terms and the disclaimers in this Section apply to information and material made available through the Service and through the Operator’s official channels, including the website, research, charts, newsletters, X/Twitter, Telegram, Discord, Reddit, forums, communities, presentations, interviews, videos, comments, replies, direct messages where applicable, and other official icterminal communications (“Official Materials”).

Official Materials are general technical, informational and analytical material. They are not personalised investment, financial, legal, tax, accounting, regulatory or trading advice; an investment recommendation; a solicitation; a trade signal; a portfolio-management service; brokerage; custody; execution; a guarantee; or an offer to buy or sell any asset. The Operator does not assess a person’s objectives, financial situation, risk tolerance, tax position, suitability or appropriateness.

The Operator, contributors, associated persons or affiliates may hold, trade, stake, use, develop, advise, work with, receive compensation from or otherwise have direct or indirect economic interests in ICP, related assets, protocols, projects, companies, entities, service providers or topics discussed. Such interests may create actual, potential or perceived conflicts. The Operator is not obliged to disclose every holding, transaction, relationship, economic interest or internal analysis unless mandatory law requires it. A specific disclosure made in an Official Material supplements, rather than replaces, this general disclosure.

9. Prohibited use and customer responsibilities

The Customer must use the Service lawfully, responsibly and only for its own permitted internal purposes. The Customer must not, and must ensure its users do not:

share, sell, lease, sublicense, transfer or make credentials or access available to unauthorised persons;
scrape, crawl, bulk extract, mirror, cache, harvest, republish, redistribute, resell, expose through an API, or create a substitute or competing dataset, product or service from the Service or its outputs;
reverse engineer, decompile, bypass technical restrictions, interfere with the Service, introduce malware, overload infrastructure or attempt unauthorised access;
present labels, rankings, outputs or analytical inferences as definitive evidence of identity, ownership, source of funds, legal status, wrongdoing, affiliation or intent;
use the Service to facilitate unlawful surveillance, fraud, market abuse, sanctions evasion, infringement of rights, harassment, defamation, unauthorised data processing or any unlawful activity;
remove proprietary notices, claim ownership of the Service, or use icterminal branding without prior written permission.

10. Availability, support and suspension

The Operator will use commercially reasonable efforts to maintain the professional analytical environment, subject to scheduled or unscheduled maintenance, data backfills, infrastructure updates, security actions, third-party dependencies and the limitations in these Terms. No service-level agreement, guaranteed uptime, real-time processing, dedicated response time, 24/7 support, disaster-recovery commitment or customer-specific monitoring is included unless expressly stated in a Service Agreement.

The Operator may suspend, restrict, rate-limit or terminate access where reasonably necessary for non-payment, suspected fraud, abuse, security, sanctions, legal compliance, protection of intellectual property, service integrity, third-party requirements or material breach. Where reasonably practical, the Operator will provide notice and an opportunity to cure.

11. Intellectual property and database rights

The Operator and its licensors retain all intellectual-property, database, trade-secret, methodology, label, software, documentation, branding and other rights in and to the Service, the underlying data structure, data processing, calculations, visuals, taxonomy, research and Official Materials. No rights are granted except the limited, revocable, non-exclusive, non-transferable right to use the Service during a valid paid term for the permitted purpose stated in the applicable Service Agreement.

The Customer may make reasonable internal use of ordinary outputs, subject to these Terms. Publication, redistribution, commercial use or attribution of outputs must be accurate, must not imply certification by the Operator, and must comply with any usage conditions communicated by the Operator.

12. Privacy and communications

Personal-data processing is described in the Privacy & Cookie Policy. By using third-party notification channels selected by the Customer, the Customer acknowledges that those providers process data under their own terms and privacy notices. The Customer must ensure it has a lawful basis to provide any personal data, webhook, credential or contact information submitted to the Operator.

Unless separately agreed under a data-processing agreement, the Customer must not provide the Operator with special-category data, extensive third-party personal data, confidential client datasets or data requiring the Operator to act as processor on behalf of the Customer. Any bespoke engagement that requires processing personal data on behalf of the Customer is subject to a separate written data-processing arrangement where required by law.

13. Disclaimers and limitation of liability

To the maximum extent permitted by applicable law, the Service and Official Materials are made available “as is” and “as available”. The Operator disclaims all warranties not expressly stated in a Service Agreement, including implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, non-infringement, uninterrupted availability and results.

To the maximum extent permitted by law, the Operator is not liable for market losses, trading losses, missed opportunities, missed/failed Alerts, investment decisions, tax consequences, customer configuration errors, data revisions, third-party failures, loss of profit, loss of business, loss of goodwill, loss of data, indirect loss, consequential loss or punitive damages. For Business / Professional Customers, any aggregate liability of the Operator arising from the Service is limited to the fees actually paid for the affected Service during the twelve months preceding the event giving rise to liability.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for wilful misconduct or gross negligence to the extent applicable under Italian law, or mandatory consumer rights.

14. Changes, governing law and final provisions

The Operator may amend these Terms from time to time. Material changes will be published on the website and, where appropriate for active paid Customers, notified through the Service or email. Unless required earlier by law, security or urgency, material changes apply to an active paid term at the next renewal or as otherwise stated in the notice. Continued use after an effective date constitutes acceptance to the extent permitted by law.

Italian law governs these Terms, without prejudice to mandatory law. For Business / Professional Customers, the competent court indicated in the applicable Service Agreement has exclusive jurisdiction to the extent permitted by law. Consumer jurisdiction and consumer protections remain unaffected where mandatory law applies.

If any provision is invalid or unenforceable, the remainder remains effective. A failure to enforce a provision is not a waiver. These Terms do not create an employment relationship, agency, partnership, joint venture, fiduciary relationship, brokerage relationship or investment-advisory relationship between the Operator and any user.